Report a problem or request a feature
Email us at support@loggy.com. Tell us what happened or what you’d like to see, and include as much detail as you can, such as your phone model and screenshots. The more we know, the faster we can help.
We’re always looking to improve, and your feedback really does shape what we build next.
What to include
The more info, the better. If you can, send:
- What happened, in a sentence or two, and what you expected instead.
- The steps you took just before it happened.
- Screenshots or a screen recording showing the problem.
- Your phone model, for example Samsung Galaxy S23 or iPhone 15.
- Your phone’s software version (Android or iOS) and the Loggy app version. You’ll find the app version at the bottom of the top-left menu.
- The email address of your Loggy account, if it’s different from the one you’re writing from.
For a feature idea, tell us what you’re trying to do and why. Real examples help us build the right thing.
FAQs
Q: Can I send feedback from inside the app? A: Not any more. The in-app Feedback page has been removed, so please email support@loggy.com instead.
Q: How quickly will I hear back? A: We read every email and reply as soon as we can.