Loggy — Frequently Asked Questions
About Loggy & pricing
Q: What is Loggy? A: Loggy is a free mobile app for iOS and Android that acts as a digital logbook for all your vehicles. It replaces paper service books, letting you track the full maintenance history of any vehicle or asset — cars, motorcycles, trucks, boats, tractors, and more — in one place.
Q: Is Loggy really free? A: Yes. The free tier includes unlimited vehicles, unlimited log entries, unlimited attachments, cloud sync, and no ads. An optional Pro plan ($9.99/month or $99.90/year) adds features like fuel, expense and income tracking, car grouping, user management, and downloadable reports.
Q: Does Loggy have ads? A: No — Loggy is ad-free on every plan, including the free tier.
Q: What’s the difference between Free and Pro? A: Free covers the full core logbook: vehicles, log entries, attachments, reminders, PDF export, and transfers. Pro adds fuel/expense/income tracking, car grouping, user management, and report viewing/downloading. See What you get with Loggy Pro.
Q: What kinds of vehicles can I track? A: Almost anything with a service history — cars, motorcycles, trucks, boats, RVs, caravans, tractors, heavy machinery, planes, jet skis, bicycles, generators, tools, and custom assets. If it needs maintenance, you can log it.
Getting started
Q: How do I add my first vehicle? A: Open Loggy, tap Add Vehicle, choose the type, and enter its details. You can add a photo and start logging straight away. See Add your first vehicle.
Q: How do I record a service or repair? A: Open the vehicle, tap Add Log, choose the type (Service, Upgrade, Fault, or Change), fill in the details, and attach any receipts or photos. See Add a log entry.
Q: Can I digitise my old paper logbook? A: Yes. Photograph the pages of your old paper logbook and attach them to log entries, so your vehicle’s full history lives in one place.
Reminders
Q: How do I set a service reminder? A: Open the vehicle, tap Add Reminder, name it, set a due date or repeat interval, and save. Loggy notifies you before it’s due. See Set a service reminder.
Q: Why am I not getting reminder notifications? A: This is almost always your phone’s notification permissions. Check that notifications are enabled for Loggy in your device settings. See Reminder notifications aren’t showing.
Q: Can reminders repeat automatically? A: Yes — turn on Repeat and set the interval, and Loggy re-creates the reminder after each due date.
Reports, transfers & sharing
Q: How do I export my vehicle’s history as a PDF? A: Open the vehicle and choose Export to generate a detailed or summarised PDF report of its full history — handy for selling, mechanics, or your own records. See Export a PDF report.
Q: How do I transfer my car’s history to a new owner? A: Open the vehicle, choose Transfer, and enter the new owner’s email to send them the full history and attachments. It’s a great way to prove servicing and boost resale value. See Transfer a vehicle’s history to a new owner.
Data & account
Q: Will I lose my data if I lose or change my phone? A: No. Your data syncs to the cloud, so logging in on a new device restores your vehicles, history, and attachments.
Q: Is there a limit on vehicles or attachments? A: No — unlimited vehicles, log entries, and attachments are included even on the free plan.
Q: How do I upgrade to Pro? A: Open the app, go to the Pro/Upgrade section, and choose monthly ($9.99) or yearly ($99.90) billing through your app store. See Upgrade to Pro.
Q: How do I cancel my Pro subscription? A: Manage or cancel your subscription through your Apple App Store or Google Play account settings, where the purchase was made. See Cancel or manage your subscription.
Q: I upgraded but Pro features aren’t showing — what do I do? A: Try Restore Purchases in the app, and make sure you’re signed in with the same account you purchased on. If it still doesn’t appear, contact support.
Getting help
Q: How do I contact Loggy support? A: Email support@loggy.com and the team will help. Include your device type and a short description of the issue (and screenshots if relevant) so we can sort it faster.
Q: I have a feature request — where do I send it? A: We’d love to hear it — email support@loggy.com. User feedback genuinely shapes what we build next.